Cancellation and Refund Policy

At Railsfares, we understand that travel plans can change. Our cancellation and refund policies are designed to be flexible and transparent for our customers.

1. Cancellation Policy

• Cancellations made at least 6 hours before departure time are eligible for a full refund.
• Cancellations made within 6 hours of departure time may incur a one-way ticket fee as a late cancellation charge.
• No-shows (failure to board the train without prior notice) will result in no refund.
• Any pre-paid booking can be modified by contacting our customer service line at +1-888-768-9009.

2. Refund Policy

• Refunds will be processed to the original payment method within 5–7 business days of cancellation approval.
• If the ticket is partially used, unused segments may be refunded at our discretion (excluding add-ons).
• Refunds are not issued for tickets used beyond their validity period or for missed trains without prior approval.

3. How to Cancel

To cancel or modify your reservation, please call our 24/7 booking support at +1-888-768-9009 or email info@railsfares.com.

All cancellations are confirmed via email. Please retain your confirmation email for reference.

4. Contact